Delivery Fee and Shipment Area
Door-to-Door Delivery
Your order will be delivered according to the Delivery Date upon order confirmation. Door-to-Door Delivery covers urban of Hong Kong SAR only, and excluding any outlying islands.
We only offer limited delivery service to the following areas: Tung Chung, Discovery Bay, Ma Wan, Airport and Disneyland. Additional delivery fee will be charged. Please check with our Customer Service for more information.
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Delivery cost: |
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Total Order Amount* |
Less than HK$500 |
HK$500 or above |
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Delivery Fee (Mobile Phone Accessories) |
HK$38 / Pcs |
Free |
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Delivery Fee (Other Products) |
HK$85 / Pcs |
Free |
In case where an item to be delivered cannot fit in a lift or be transported by the lift, or no lift is available for goods delivery, customers have to come down to ground floor for collection. If our delivery staff is requested to walk up the stairs, an extra delivery fee HK$50 per floor is charged. Customers must pay upon order confirmation.
Please take note that our deliveryman will not wait longer than 15 minutes for each shipment.
* If order items to be split into more than a single delivery, delivery cost for every delivery to be governed by the above.
Remarks
- Items will be delivered after order confirmation. Delivery time will be within office hours from Monday to Friday. The exact delivery time will be according to logistics schedule.
- In case customer is not available for the scheduled time arranged by logistics , the delivery may be delayed for further arrangement.
- Door-to-Door delivery is not available to areas that cannot be reached directly by delivery vehicles.
- In the event the lift is out of order, customers will be contacted to re-schedule the delivery.
- Delivery service will be suspended when typhoon signal No.8 or above is raised or a black rainstorm warning is hoisted. In this case, customers will be contacted to re-schedule the delivery.
- We reserve the right to charge an additional delivery fee if customers are not available to accept delivery at the nominated delivery time.
- Customers have to notify us of any changes of the delivery address.
- We reserve the right to refuse the delivery of goods to any customer at our sole discretion absolutely.